Frequently Asked Questions

We are a brand dedicated to Artisanal fragrances. Catering to different tastes and desires, and sourcing from all around the world.

Our collections feature Artisanal quality fragrances and incense, sourced with dedication, passion and a commitment to please.

All our products are 100% pure and sourced with dedication, commitment and a quality control guarantee. Much attention is paid to each individual product, to ensure it meets our high standards before it can go on display. This ensures you the buyer that you are spending and shopping in safe hands with us. 

Thank you.

Oudh or Agarwood is a dark resinous heartwood that is formed in Aquilaria and Gyrinops trees when infected by a type of mould.

As the infection progresses the tree produces a dark aromatic resin. The aroma is complex and pleasing with very few similar articles in nature.

Dehn Al Oudh refers to the oil extracted from the wood via hydro-distillation. By weight it can be worth more than gold and has has been referred to as "liquid gold".

Oudh or the agarwood from where it is extracted may be burned directly as incense and used to scent one's home.

As with any natural product, Oudh will vary according to region, quality, rarity and the age of the wood/oil and many other factors. Hence a signifiant variation in prices.

Attar or عطار (Arabic) is a perfume oil derived from botanical sources through distillation.

Attars may contain a variety of exotic woods and flowers such as sandalwood, damask rose, jasmine, pink lotus and many others.

Mukhallat is the Arabic name for mix.

It involves a mix of different essential oils, such as Oudh, Amber and Rose.

It can be difficult to blend a Mukhallat successfully and requires an expert perfumer to successfully craft one. The balance of the quantity and quality of the individual ingredients is very important and crucial to the blend.

At The Attar Store we use grams to weigh all our products for more accuracy. This may be a little confusing for those unacquainted with this.

Oudh oil is complex and is usually lighter than water but may be heavier in certain circumstances, in addition to other oils we sell.

We sell our oils in 0.2 gram, 1 gram and 2.5 gram bottle sizes.

0.2 gram = 0.2 ml approximately.

1 gram = 1 ml approximately.

We fulfill all orders via Royal Mail and DHL.

UK orders will be shipped via Royal Mail First Class Signed For (2-3 working days)

Cost = £5 for orders up to £100.
Cost = £10 for orders over £100.

International orders to the USA, Canada, Australia and Europe will be shipped via Royal Mail International Tracked. (3-5 Working days for Europe, 5-7 Working days for Rest of the World).

Cost = £15.

For the rest of the World international orders, DHL shipping is utilised. Shipping estimate is 2-3 days.

Cost = £35

We aim to process, pack and ship all orders within 5 working days from order receipt.

Once we have shipped your order, we will email you with a unique tracking id and a link in order to track your package with the shipping provider.

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